119 Beaver Street, Jacksonville, FL 32202, United States
Request a free conversation about your military pension, TSP, and second-career finances. No obligation.
Request InformationFirst Command Financial Services is a financial advisor firm for military service members and veterans with a military pension, the Thrift Savings Plan and a second career after service. Its position is behavior over forecasts: the biggest risk is selling at the wrong moment, so the job is keeping each household on its written plan.
Households across the country work with the firm by video conference and telephone, and the office is at 119 Beaver Street, Jacksonville, FL 32202. First Command Financial Services serves 272,000 clients and $4.3 billion in client assets as of 10/12/2026.
A military career leaves a specific financial shape. There's a pension that starts on a set date, a Thrift Savings Plan balance built from payroll deductions, and often a second paycheck from a civilian job. The firm builds its work around that shape, because a pension changes how much risk a portfolio has to carry.
Take a hypothetical retiree whose pension covers $4,000 of $7,000 in monthly spending. The portfolio only has to supply the other $3,000 each month. That's a smaller job than most retirees face, and a bad year in the markets hurts less than it feels like it does. Explaining that gap is often the most useful hour an advisor spends.
The firm is open to other households too. The minimum of $500,000 in investable assets applies to everyone.
Nobody predicts the next market, so the firm doesn't build recommendations on a forecast. It builds them on what a household will actually do when prices fall. A written plan that you'll follow beats a cleverer one you'll abandon.
Second, a fund change has a tax price, and the price goes on the table before the change is suggested. Third, two years of spending in cash is worth its lower return, because selling shares in a down year is what really hurts.
Here is how that looks for a hypothetical Air Force master sergeant, age 58, with $600,000 across the TSP, an IRA and a taxable account. He draws $30,000 each year from the portfolio on top of his pension. The written plan holds $60,000 (10% of the portfolio) in cash, which is 2 years of withdrawals.
Say the markets fall 20%. The portfolio drops by $120,000 to $480,000, and the written plan says to draw from the cash and leave the rest alone. He doesn't sell a share at the low.
Say he also wants to swap a $100,000 fund in his taxable account that carries $30,000 of gain. At an assumed 15% federal rate, the swap costs $4,500 in tax. First Command Financial Services puts that number in front of him first, and he decides whether the new fund is worth it. Investments can lose value, and he could get back less than he put in.
Here's what you receive and when. First comes the first conversation by video or phone, where you describe your pension, TSP and worries, and the firm tells you whether it fits. Then you send statements and the pension letter. Next the firm writes your plan down, and after that you meet once each year to review it.
You'll know the exact cost from a written agreement before any work starts. Nothing is bought or sold until you've read what it would cost in tax.
| Stage | What happens | What you receive |
|---|---|---|
| First conversation | You describe accounts and worries | A fit decision and a cost agreement |
| Document gathering | You send TSP, IRA and pension papers | A checklist of what is needed |
| Written plan | What to draw, hold and do in a drop | Your written plan |
| Changes | Any switch gets a tax estimate first | The estimated tax bill, in writing |
| Yearly review | One review each year, by video or phone | An updated written plan |
First Command Financial Services fits households with $500,000 or more in investable assets, most often service members and veterans who hold a military pension, a Thrift Savings Plan balance and a second career after service, wherever they live and however the market has treated them lately. Smaller balances aren't a judgment on anyone. They're just below the minimum.
Here's a quick test. If a 20% drop would make you want to sell, and you're within 5 to 10 years of drawing on the TSP, you're the reader the firm writes for.
One honest limit: a household with a large pension and under $500,000 saved will likely get more from free military financial counseling than from a paid advisor.
Yes, if the officer has $500,000 or more in investable assets. The firm works from the pension and the Thrift Savings Plan outward, estimating how much the portfolio must supply each month and what a market drop would do to withdrawals. Advice is given by video conference or telephone.
The firm is open to any household with at least $500,000 in investable assets. Military service members and veterans are the reader it writes for, but nobody outside that group is turned away. The same process, written plan and yearly review apply to everyone.
After the first conversation, you send account statements and any pension letter. The firm then writes down what to draw from, what to hold and what to do if markets fall. You receive that written plan, and any later change comes with a tax estimate first.
The firm won't promise a return, call anything risk-free, or say it can beat the market. It doesn't publish forecasts to win your attention, either.
It also won't suggest a product before explaining what it costs, what it does in your accounts and what the switch costs in tax. If a change doesn't survive that explanation, it doesn't happen.
This site gives general education, not advice for your exact situation. No phone number is published, so the request form is the way to reach First Command Financial Services.